Privacy Policy scoor88 –
Malaysia Member Data Protection

This Privacy Policy explains how scoor88 — an online Sports Betting and casino platform operating in scoor88.click — collecting, using, storing and protecting your personal information. This document is written in Malay so that every Malaysian member can understand it easily, without needing to translate or refer to complex legal terminology.

When you register an account on scoor88, use any of the platform's services — whether Sports Betting, Live Casino, jackpot, e-sports or cricket — or reach out to our support team, you are entrusting us with your personal information. scoor88 takes this responsibility seriously and is committed to handling your data with full confidentiality, transparency and respect.

This Privacy Policy applies to all information collected through the scoor88 website, the scoor88 mobile app (where available), email and message communications between you and the scoor88 team, as well as any other interactions between you and the scoor88 platform.

Scoor88 collects personal data across three main categories — information you provide directly, information generated automatically through your use of the platform, and information we receive from authorised third-party service providers.

Information you provide directly:

• Full name as per Malaysian identity card
• National identity card number (MyKad) or passport number
• An active Malaysian mobile number
• Email address
• Date of birth (for age verification)
• Malaysian residential address
• E-wallet or bank account details for withdrawal purposes (account holder name and account number)
• Identity verification documents required during the KYC process

Automatically generated information:

• Your device's IP address
• Browser type and version used
• Device operating system (Android, iOS, Windows, etc.)
• Account login and logout records
• Betting history and gaming activity within the scoor88 platform
• Deposit and withdrawal transaction records
• Browser cookie and session information

Information from service providers:

• Payment confirmations from e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and FPX providers
• Identity verification information from authorised KYC providers

Scoor88 uses collected personal data solely for legitimate and necessary purposes in operating the platform and delivering the best service to our Malaysian members. The purposes for which data is used are as follows:

• Account Management: Creating and maintaining your scoor88 account, processing registration, identity verification, and account security checks.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX, as well as withdrawals of winnings to your Malaysian e-wallet or bank account.
• Service Provision: Enabling you to access all sections of the scoor88 platform — Sports Betting (football, badminton, tennis, NBA), Live Casino, jackpots, e-sports, and cricket.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse including multi-account detection.
• Service Communications: Sending important notices relating to your account, transactions, changes to terms and conditions, and security alerts.
• Customer Support: Handling enquiries, complaints and assistance requests submitted to the scoor88 support team.
• Legal Compliance: Fulfilling legal compliance obligations applicable in Malaysia.
• Platform Improvement: Analysing usage patterns in aggregate (not at an individual level) to improve the user experience and enhance scoor88's products.

Scoor88 does not use your personal data for any purpose beyond those stated above without first obtaining your consent. Any new use of data not covered under this policy will be communicated to members through an appropriate update to the Privacy Policy.

Scoor88 does not sell, rent, or trade your personal data to any third party for marketing or any other commercial purpose. This is a non-negotiable commitment.

However, there are limited situations where scoor88 needs to share certain information with trusted third parties, namely:

• Payment Providers: scoor88 shares the necessary transaction information with licensed payment providers such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and the FPX network to process your deposits and withdrawals. Only the minimum information required to complete each transaction is shared.
• Identity Verification (KYC) Providers: To verify member identities, scoor88 uses authorised third-party KYC service providers who are bound by strict confidentiality agreements with scoor88.
• Technical Service Providers: scoor88's technical infrastructure providers may have limited access to certain data solely for system maintenance purposes. All such providers are bound by data protection agreements.
• Legal Requirements: scoor88 will disclose information to authorities where required by applicable Malaysian law, court order, or investigation by a legitimate law enforcement agency.

In all of the above circumstances, scoor88 ensures that only the minimum necessary information is shared, and all third parties involved are bound by strict confidentiality and data protection obligations.

Protecting your personal data is a core technical priority at scoor88. We continuously invest in security infrastructure to ensure your information stays safe from any external threats.

The security measures we have implemented at scoor88 include:

• 256-bit SSL Encryption: All communication between your browser or app and the scoor88 server is encrypted using 256-bit Secure Sockets Layer (SSL) — the same standard used by leading financial institutions worldwide.
• Two-Factor Authentication (2FA): Your scoor88 account login is protected with an additional security layer through an OTP code sent to your registered Malaysian phone number.
• 24/7 Security Monitoring: scoor88's automated monitoring system operates around the clock to detect unusual activity, suspicious login attempts, and any security threats in real time.
• Stored Data Encryption: Personal data stored in the scoor88 database is encrypted using AES-256 standards, ensuring the information remains unreadable even to unauthorised internal staff.
• Strict Access Controls: Only scoor88 staff with a legitimate operational need are granted access to member personal data, and all access is logged and monitored.
• Regular Penetration Testing: scoor88 conducts regular security testing by independent cybersecurity experts to identify and address any system vulnerabilities.

The scoor88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit the scoor88 website.

Scoor88 uses several types of cookies:

• Essential Cookies: Required for core scoor88 platform functions such as login sessions, security, and navigation. These cookies cannot be disabled as the platform will not function properly without them.
• Preference Cookies: Saves your preferences such as your chosen language (Bahasa Melayu), time zone, and display settings so you do not have to reconfigure them each time you log in.
• Analytics Cookies: Used to understand how members use the scoor88 platform in aggregate — which pages are visited most often, how long sessions last, and so on. This data is used for platform improvements and does not identify individual users.
• Security Cookies: Helps detect suspicious activity and protect your account from unauthorised access.

You can manage or delete cookies through your browser settings at any time. However, deleting essential cookies may affect the functionality of the scoor88 platform and your login experience. Continued use of the scoor88 platform after this notice is considered your consent to the use of cookies as described.

As a scoor88 member who has entrusted us with your personal data, you have the following rights, which we fully respect and support:

• Right to Access: You have the right to request a copy of all personal data that scoor88 holds about you. scoor88 will provide this information within 14 business days from the date the request is received.
• Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. You may also update certain information directly through your scoor88 account settings.
• Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data from scoor88's systems. Please note that scoor88 may be required to retain certain data to fulfil legal obligations even after a deletion request has been made.
• Right to Restrict Processing: You have the right to request that scoor88 restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of your data or while a complaint is under investigation.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time. scoor88 will honour this request and cease all marketing communications within 7 business days.
• Right to Data Portability: You have the right to request your personal data in a machine-readable format so that it can be transferred to another service provider if needed.

To exercise any of the above rights, contact the scoor88 data protection team by email at support@scoor88.click with the subject line "Data Privacy Rights Request". Please include your full name and scoor88 account number to help us process your request promptly.

Scoor88 retains your personal data for as long as your account is active or as long as it is needed to provide platform services to you. Once an account is closed, scoor88 will retain certain data for the following periods:

• Financial Transaction Records: Retained for 7 years after account closure to comply with Malaysian financial and tax regulatory requirements.
• Identity Verification Records (KYC): Retained for 5 years after account closure or the date of the last transaction, whichever is later, in accordance with anti-money laundering (AML) compliance requirements.
• Support Communication Records: Retained for 2 years after case resolution for reference and service quality purposes.
• Platform Usage Data: Deleted or anonymised within 12 months after account closure.

Once the retention period has expired, scoor88 will securely delete or anonymise your data in accordance with established data deletion procedures. Anonymised data cannot be traced back to your identity.

The scoor88 platform is strictly for adults aged 18 years of age and above. scoor88 does not knowingly collect or process any personal data from individuals under the age of 18.

The scoor88 registration process requires age verification, and scoor88 takes reasonable steps to ensure that minors cannot access the platform. If scoor88 discovers that a child's personal data has been collected inadvertently, we will take immediate action to delete that data and close the account in question.

If you believe a minor has registered an account on scoor88 or that a child's data has been collected without parental or guardian consent, please contact us immediately at support@scoor88.click so that corrective action can be taken without delay.

Scoor88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or platform improvements. We are committed to informing members of any significant changes.

When significant changes are made to this Privacy Policy, scoor88 will:

• Updating the "Last Updated" date at the top of this document
• Displaying clear notices within the scoor88 platform
• Send an email to all active members summarising the changes made, at least 7 days before the changes take effect

Continued use of the scoor88 platform after the effective date of any Privacy Policy changes constitutes your acceptance of the updated terms. The latest version of this Privacy Policy is always available on this page.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how scoor88 handles your personal data, our data protection team is available to assist you at any time.

• Data Protection Email: support@scoor88.click (Subject: "Data Privacy Enquiry")
• Live Chat: Available on the scoor88 platform after logging in — 24 hours a day, 7 days a week
• Response Time: Privacy-related inquiries will be responded to within 3 business days. Data rights requests (access, correction, deletion) will be processed within 14 business days.

Scoor88 encourages members to reach out to us with any concerns about their personal data. We are committed to resolving all privacy issues transparently, promptly and with full respect for the rights of every Malaysian member.